Our Agents quickly and accurately diagnose client technology issues using specialty software and make solution-based recommendations to our clients in a timely fashion. This is a highly-coveted technology role that is perfect for geeks who thrive on both customer interaction and heads down troubleshooting. Geek Squad Advanced Repair Agents are highly regarded members of the team who are on a mission to rescue clients' software and hardware before time runs out.
Key Accountabilities:
Key Accountabilities:
- Perform diagnostics and navigate requested and recommended repairs in a timely fashion
- Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices
- Partner with other team members to ensure proper documentation of client requests
- Support Geek Squad efforts to protect the world, one device at a time
Basic Qualifications:
- 6+ months experience diagnosing, troubleshooting, or repairing technology products
- Experience actively using and learning about consumer electronics
- Strong ability to prioritize and multi-task in a fast-paced environment
- Ability to work a flexible schedule inclusive of holidays, nights and weekends
Auto Req. ID737820BR
Employment CategoryServices/Installation/Repair
Job LevelEntry Level
Location Number001776-Woodmore Towne Centre-Store
Address2300 PETRIE LN
CityLanham
StateMD
- Salary: Undisclosed
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Functional Area
Technology Sales - Job shift: Flexible
- By Job type: Part-time Job
- Current openings: 1
- Years of experience: N/A
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Key skills
Desired candidate profile:
Education requirement:High School Diploma or GED
US Citizenship Requirement :N/A
Certifications Name :Clearance Level :
N/A
Company Profile
Best Buy
Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad agents or use BestBuy.com or the Best Buy app. The company has operations in the U.S and Canada, where more than 70 percent of the population lives within 15 minutes of a Best Buy store, as well as in Mexico where Best Buy has a physical and online presence. As for our workforce, our employees’ knowledge, passion and commitment are recognized through pay, benefits and other rewards that are among the best in the industry, including an industry-leading employee discount on the latest and greatest products. To learn more about opportunities at Best Buy follow us on twitter @bestbuy_careers and check out our career site http://www.bestbuy-jobs.com/
